Moving to Picsello

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We know setting up new software is never “easy” and we’re here to help make it as simple as possible. When you sign up for Picsello you get to pick and choose the support you prefer—based on your unique learning style.
Start with support or on your own
Here are some different ways you can get started
I’d love someone to walk me through an overview of Picsello
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I need help switching from another platform to Picsello
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I’d like to read through the steps on my own
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I’d like to watch a step-by-step video
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I just have a quick question
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I need some more specific help
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Remember, at Picsello, your success is our success.
Whether it's through personalized calls, technical support, in-app messaging, or comprehensive resources, we're here to assist you at every turn. Let's make your journey with Picsello a successful one!
Your subscription to Picsello comes with an Orientation call
Our dedicated support team will be there to assist you with different tasks and operations inside of your account. Here’s are some popular items we can help you with during your call:
A personalized, guided tour
Answering any of your initial questions and showing you how easy it is to create a Client Booking Event, how seamless the Gallery fulfillment is with digital image and print product orders. Also, making sure you spend time going through the Smart Profit Calculator™.
Getting your client contacts uploaded
You can simply send us a CSV export of your contacts, including first name, last name, email address and phone number and our team will get that taken care of for you quickly.
Setting up the Picsello Mobile App
We'll guide you through adding Picsello as an app on your phone, so you can take advantage of Picsello’s mobile-friendly features that will let you run your business from the palm of your hand.
Setting up your calendar sync
Syncing your Picsello and external calendars so you can make managing your photography sessions and overall life schedules easy.
Setting up your Stripe account payment processing
If you have any questions or require guidance with setting up your Stripe account for secure payments, our team is here to help. We want to ensure a smooth and secure payment process for you and your clients.
Personalizing your email signature
Enhance your communication with clients by creating a professional and personalized email signature. Our team will guide you through the process, ensuring your emails make a lasting impression.
Setting up your public profile
Your online presence is key to expanding your reach. We'll help you set up your public profile—including adding your social media links—so you can showcase your work and connect with a wider audience.
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Optimizing and personalizing your Gallery experience
A well-designed gallery is vital for presenting your work effectively. We'll work closely with you to ensure your gallery settings align with your preferences. Additionally, we can assist with uploading your watermark, setting gallery expiration dates, and ensuring accurate digital and print prices.
With your yearly subscription, we provide additional support to to make it even easier to get your account set-up and running:
Importing and creating your photography packages
Managing your packages should be hassle-free. We'll assist you in importing your existing packages, how to create new ones, and even help you with your pricing!
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Embedding Lead Forms on Your Website
Easily link Picsello to your website so your website leads come directly into your Picsello account. Our team will guide you on effectively embedding lead forms, so you can grow your client base.
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Importing Guides or Creating Links
If you have guides such as wardrobe guides, welcome guides, or prep guides, we can import them for you. Additionally, we can create the necessary links to be placed in your emails, providing clients with easy access to all the information they need.
If you’d just rather not…we’ve got just the thing for you.
We understand that some photographers prefer having experts handle the setup process for them and we recommend the following Picsello Experts—professionals we love that specialize in setting up and optimizing accounts for photographers like you.

Outsource your Picsello account setup to them so you focus on what you do best!

When you subscribe to Picsello, you are part of our community.

We're here to support you every step of the way! We can’t wait for you to experience the ease and convenience of our platform, whether you choose to set up your account yourself, or opt for the assistance of our dedicated Picsello Experts.